Holiday Inn Express - Almaty by IHG

Cleanliness, staff was cooperative, and knows English as well. Breakfast has lot of vegetarians options too. You can request Staff for the prepared lunch boxes , when you missed the breakfast due to early morning sightseeing visit. Overall, it was a good experience !!

Fine Holiday Inn Express hotel located in the city center! The staff was friendly, the breakfast was nice and the bed was very comfortable. The room included an iron and an ironing board, which was really handy!

The location was ok, close enough to the city center, but we've been using taxi to move around anyway, so it really didn't matter much. The mountain view from the windows was great though. The bed was comfy, the room clean, every day we got a fresh bottle of water, pretty handy to take with you on a walk. Overall, everything you'd expect from a 3-star chain hotel was there.

The Location is fine , and the breakfast is mazing , suited for all ethnic peoples like Asians , Westerns etc

Design of the hotel is pleasant, clearly for business travelers but it also works well for us. Very comfortable, just missing a few things like hand bidet and fridge in the room. Helpful staff, most of them speak English well and conduct professionally, and will do all they can to assist - for this I'd like to point out several occasions I was helped by a Assanali at the reception. Almaty is a pleasant city to walk, and with a metro station not far from the hotel, it is quite convenient to get to quite a few places for food, shopping or sightseeing. Lastly, breakfast is good - you're not spoilt for choice, but have enough options to cover cold/warm starters, mains, salads, cereals etc. I especially like the baursak (a kind of bread) served here.